Terms & Conditions

Last updated : 27 May 2025

1. The product

A personalised web-based meal plan covering 5 days of recipes tailored to the information you provide (no PDF download).

2. Price & payment

Total price: £2 GBP (no VAT). Payment is taken once via Stripe. Currency-conversion fees may apply if you pay in another currency.

3. Delivery

Plan generation starts immediately after checkout and can take up to 10 minutes. We email you when it’s ready; you view it online in your account area.

4. Right to cancel

Under the Consumer Contracts Regulations 2013 you normally have 14 days to cancel digital content. By ticking “I want my meal plan immediately and understand I lose my 14-day right to cancel once the plan is available.” at checkout, you request immediate supply and waive that right.

5. Refund policy

If the plan fails to load or is corrupt, email hello@menue.com within 48 hours and we’ll either regenerate the plan or refund the £2 — your choice.

6. Medical disclaimer

We are not medical professionals. The meal plan is informational only and does not constitute medical advice. Always consult a qualified health-care provider about dietary changes.

7. Liability

We do not exclude liability for death or personal injury caused by our negligence or for fraud. Otherwise, our total liability to you is limited to £2.

8. Governing law

These terms are governed by the law of England and Wales. Courts in England and Wales have exclusive jurisdiction.

9. Contact

Chris Smith (sole trader) · hello@menue.com · 10 High St, London EC1, UK